Company Name:

Washington Regional

Location:

Fayetteville, Arkansas

Approximate Salary:

Not Specified

Job Category:

Healthcare

Posted

July 24, 2018

Manager, Ambulatory Applications

GENERAL SUMMARY:

Reports to the Director, Information Services, and is responsible for leading the Ambulatory Applications team in support of Clinic, Home Health, and Hospice locations.

Principal Duties and Responsibilities:

  • In collaboration with Clinic Administration, Home Health, and Hospice leadership, develop short term and long term strategic information services support plans to better enable the use of applications and technology.
  • Recommend areas of performance improvement and innovation through optimizing the use of Electronic Medical Records and integrated applications.
  • Plan and coordinate the support needs of Clinic, Home Health, and Hospice Electronic Medical Records.
  • In partnership with Population Health and Care Management leaders identify, plan and implement required Electronic Medical Record requirements in support of quality programs.
  • Lead the development and optimization of Washington Regional’s use of patient and provider portal technology.
  • Facilitate the intake of projects in support of Clinic, Home Health, and Hospice needs.
  • Manage all ambulatory Electronic Medical Record vendor relationships to ensure quality of service, cost optimization, and usability.
  • Manage and coordinate Ambulatory Applications dependencies across the IS Leadership team (Technology, Integrations, etc).
  • Lead forums with Clinic, Home Health, and Hospice leadership to understand workflow needs and identify requirements, changes, and enhancements impacting the applicable Electronic Medical Record systems.
  • Manage Ambulatory Applications staff to ensure adequate coverage and service models.
  • Coach and mentor Ambulatory Applications staff to enable knowledge, skills, and career development objectives.
  • Develop goals and objectives for Ambulatory Applications staff, monitor progress, and conduct Performance Reviews.

Experience and Knowledge Requirements:

  • Bachelor's degree in a Health Care/Clinical field, Computer Information Systems, or equivalent job experience.
  • 10+ years of health care technology experience (application/EMR related preferred).
  • 10+ years of experience in an Ambulatory setting.
  • 5+ years of staff supervision experience.
  • 3+ years of experience in leading a team of diverse staff (employee, contractor, consultant, vendor) in virtual locations.
  • Excellent verbal and written communication skills.
  • Interact well within a team environment and support other team members.
  • Excellent Customer Service and Teamwork skills, with the ability to collaborate with internal and external customers at all levels.
  • Ability to take a consultative approach to gathering information and driving to expected outcomes.
  • Ability to multitask, be self-directed and learn business and process context rapidly.
  • Highly detail oriented, with the ability to track and manage multiple work efforts concurrently.
  • Experience in managing accountability of Electronic Medical Record vendors’ service and support.

Company Name:

Washington Regional

Location:

Fayetteville, Arkansas

Approximate Salary:

Not Specified

Job Category:

Healthcare

Posted

July 24, 2018

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